Shipping policy

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We offer free shipping on all products on our website. No additional shipping costs will be charged at checkout.

Shipping Policy

The company will exercise the greatest possible care when receiving and processing orders for products.

The estimated delivery time will be clearly stated before the consumer places an order. For international orders, the estimated delivery time is usually 7 to 12 business days.

In exceptional cases, for example due to logistics delays, customs processing, high demand, carrier delays or remote delivery locations, delivery may take longer. In such cases, the agreed maximum delivery period is 50 calendar days from the date of the order.

By placing an order, the consumer agrees to the stated estimated delivery time and to the possible maximum delivery period of 50 calendar days in exceptional cases.

If no specific delivery period has been agreed, the order will be delivered without undue delay and in any case within a maximum period of 30 calendar days from the conclusion of the agreement.

If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be informed as soon as possible. If the order has not been delivered within the agreed maximum delivery period, the consumer may contact us. In that case, we will offer an appropriate solution, such as a free replacement shipment or a refund, where applicable.

In the event of termination in accordance with the previous paragraph, the company will refund the amount paid by the consumer as soon as possible, but no later than within 14 days after termination.

If delivery of an ordered product proves to be impossible, the company will make reasonable efforts to provide a replacement item. At the latest upon delivery, it will be clearly and understandably stated that a replacement item is being delivered. For replacement items, the right of withdrawal cannot be excluded. The costs of any return shipment will be borne by the company where required by law.

The risk of damage to and/or loss of products rests with the company until the moment of delivery to the consumer or to a representative appointed in advance and made known to the company, unless expressly agreed otherwise.